How Honda PACT Can Benefit Your Dealership
The Honda PACT program can help your dealership grow and profit in several ways:
- Save you money and time by training technicians devoted to your dealership
- Provide technicians that can repair and diagnose vehicles efficiently and effectively on day 1
- Earn recognition from American Honda for helping your community
- Help increase your CSE & ACE ratings
The time is gone when someone with generic knowledge of automotive repair could reliably service a Honda or Acura vehicle. Today, technology is advancing rapidly, and the systems are too product-specific for a technician to be successful without specialized training. A Honda PACT student works on Honda and Acura vehicles all throughout their training, so as a graduate, they will be familiar with most Honda and Acura systems the first day on the job.
Each program gives students in-depth training in the knowledge and variety of skills needed to become thoroughly familiar with our technology and service procedures. During this time, students form a strong bond with both the products and their sponsoring dealership. This translates into the kind of loyalty that will help the student become a valuable and lasting member of your service staff.
The quality of your service department impacts customer satisfaction. Through participation in Honda PACT, you can guarantee a consistent source of qualified technicians who are knowledgeable about your products. This source helps you maintain a strong, reliable workforce that can service your customers’ cars right the first time. That type of quality service and repair translates into satisfied customers who keep coming back.
The expense of advertising, training a new hire, and lost income to your service department until the new hire is up to speed can have a tremendous impact on the bottom-line.
- Honda PACT applicants are screened by the school to ensure they have the aptitude for the trade.
- Having a consistent source of qualified technicians trained on Acura and Honda vehicles reduces in-dealership training time and costs.
- The relationship built between the student and your dealership leads to strong dealership loyalty, reducing expensive turnover.
- Training costs are reduced because students graduate with 60% of the training credits needed to achieve Master Technician status.
- Once your Honda PACT partnership is established, the relationship between you and the school ensures the technician will be compatible with your dealership. That compatibility saves you valuable time interviewing, and reduces advertising costs.
By being involved in the Honda PACT program, your dealership can receive recognition and publicity by creating opportunities for the youth of the community. By demonstrating your support for education at the local level, your dealership can reap the rewards of attracting the best students as future employees.
This is what the Honda PACT program can mean for your dealership:
- Qualified entry-level technicians trained by Honda-certified instructors
- 60% of skills training completed towards GoldStar certification
- 100% of self-study modules completed
- Career-oriented students with either Associate’s degrees or Professional Certificates earned
- Honda PACT graduates increase survey scores – particularly Fixed Right the First Time
- Average dealer savings is conservatively $30,000 per Honda PACT graduate
- Reduces time and cost for advanced certification
- Reduces technician turnover
Honda PACT student interns are:
- Typically paid hourly while they assist flat-rate technicians
- Screened as high-quality potential Honda employees. The program recruits and screen applicants
Honda PACT Graduate
Honda PACT Graduate
What Can Dealerships Do To Help?
Your dealership can help by providing:
- Dealership representation on the program’s advisory board. This board acts as a consultant to the Honda PACT program, and meets twice a year.
- A master technician to supervise and reinforce the student’s education during his or her internship.
- For the degree program, additional tools to supplement the student’s basic automotive tool set. Dealer supplied tools that will remain as your property until a specified time after the student’s graduation.
- Provide wages for the internship portion of the course. The wage should begin at a level that reflects the student’s commitment to the program as the student’s skills and productivity increase.
“The Honda PACT program has enabled me to accomplish my goals to be the first Honda Master Technician and Team Leader at my shop within 2 years of graduating the class of 2011.”
~ Peter Chen
“What makes this program invaluable is the specific training on American Honda cars; especially on things that you can’t pick up on the job like computer, fuel injection, troubleshooting and things like that.”
~ Dave Klenk, Honda PACT program graduate, Honda Santa Ana, Santa Ana, CA
“The Honda PACT program is something people should look into. It’s a great way to grow your own techs, basically. And usually, once they graduate, you’ve got a technician who’s 100% trained in Honda. And if you treat him well, he’s not going anywhere.”
~ Manny Diaz, Braman Honda, Miami, FL
“Honda PACT program helps us get technicians. We have 5 guys it would have been difficult to recruit. They’re very loyal to us, we’ve made an investment in them and enabled them to grow. A couple of the guys that have been in Honda PACT a couple of years are our best techs. They’ve learned everything about the Honda line and the Honda product. They bleed Honda blue.”
~ Steve Ball, Rick Case Honda, Davie, FL
“I recommend the program highly. The faculty dedication is very high and they work hard. I would say that dealers couldn’t go wrong by getting involved with it.”
~ David Bergherm, Service Manager, Honda of Pasadena, Pasadena, CA
“As a Veteran of the Armed Forces, I had a plethora of opportunities that I could pursue using my Post 9/11 G.I. Bill. I researched multiple technical schools such as UTI and WyoTech. Ultimately, I decided to choose the Honda PACT program because of the location, the incentive that I could possibly obtain not only numerous Honda Factory trained Certifications, but also with the completion of my general education courses (at the same location, San Diego Miramar College) a Associates Degree of Science in Automotive Technology. The PACT program helped obtain the skills and training I needed in my professional career as an Automotive Technician and I, myself, look forward to the possibility of one day shaping the young minds of future technicians as an instructor of the PACT program.”
~ Benjamin D. Honda PACT program Graduate 2015